*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--bg: #0d0f14;--surface: #161a22;--surface2: #1e2330;--surface3: #242938;--border: #2a2f3d;--border2: #353c50;--accent: #f0a500;--accent-dim: rgba(240,165,0,.12);--blue: #3b82f6;--blue-dim: rgba(59,130,246,.12);--green: #22c55e;--green-dim: rgba(34,197,94,.12);--red: #ef4444;--red-dim: rgba(239,68,68,.12);--purple: #a78bfa;--purple-dim: rgba(167,139,250,.12);--text: #f0f2f7;--text-muted: #6b7280;--text-dim: #9ca3af;--font-head: "Syne", sans-serif;--font-body: "DM Sans", sans-serif;--radius: 10px;--radius-lg: 14px;--shadow: 0 4px 24px rgba(0,0,0,.4)}html,body,#root{height:100%}body{background:var(--bg);color:var(--text);font-family:var(--font-body);font-size:15px;line-height:1.6;-webkit-font-smoothing:antialiased}::-webkit-scrollbar{width:6px}::-webkit-scrollbar-track{background:var(--surface)}::-webkit-scrollbar-thumb{background:var(--border2);border-radius:3px}@keyframes fadeUp{0%{opacity:0;transform:translateY(14px)}to{opacity:1;transform:translateY(0)}}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes spin{to{transform:rotate(360deg)}}@keyframes pulse{0%,to{opacity:1}50%{opacity:.4}}.fade-up{animation:fadeUp .4s ease both}.fade-up-1{animation:fadeUp .4s .05s ease both}.fade-up-2{animation:fadeUp .4s .1s ease both}.fade-up-3{animation:fadeUp .4s .15s ease both}.page-wrap{padding:2rem;max-width:1200px}.page-title{font-family:var(--font-head);font-size:1.5rem;font-weight:800;letter-spacing:-.5px;margin-bottom:.25rem}.page-sub{color:var(--text-muted);font-size:14px;margin-bottom:1.75rem}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:1.25rem 1.5rem}.stat-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:1rem;margin-bottom:2rem}@media (max-width:768px){.stat-grid{grid-template-columns:repeat(2,1fr)}}.stat-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:1.25rem 1.5rem;position:relative;overflow:hidden}.stat-card .num{font-family:var(--font-head);font-size:2.2rem;font-weight:800;line-height:1;margin-bottom:4px}.stat-card .lbl{font-size:12px;color:var(--text-muted);text-transform:uppercase;letter-spacing:.6px}.stat-card .glow{position:absolute;top:-20px;right:-20px;width:80px;height:80px;border-radius:50%;opacity:.1}.stat-yellow .num{color:var(--accent)}.stat-yellow .glow{background:var(--accent)}.stat-blue .num{color:var(--blue)}.stat-blue .glow{background:var(--blue)}.stat-green .num{color:var(--green)}.stat-green .glow{background:var(--green)}.stat-red .num{color:var(--red)}.stat-red .glow{background:var(--red)}.table-wrap{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);overflow:hidden}table{width:100%;border-collapse:collapse}thead{background:var(--surface2)}th{padding:10px 16px;text-align:left;font-size:11px;color:var(--text-muted);text-transform:uppercase;letter-spacing:.6px;font-weight:500;white-space:nowrap}td{padding:13px 16px;font-size:14px;border-top:1px solid var(--border);vertical-align:middle}tbody tr{transition:background .15s}tbody tr:hover td{background:#ffffff05}.badge{display:inline-flex;align-items:center;gap:4px;padding:3px 10px;border-radius:20px;font-size:12px;font-weight:500;white-space:nowrap}.badge-pending{background:var(--accent-dim);color:var(--accent)}.badge-progress{background:var(--blue-dim);color:var(--blue)}.badge-resolved{background:var(--green-dim);color:var(--green)}.badge-hostel{background:var(--purple-dim);color:var(--purple)}.badge-classroom{background:var(--blue-dim);color:var(--blue)}.badge-internet{background:var(--accent-dim);color:var(--accent)}.badge-sanitation{background:var(--green-dim);color:var(--green)}.badge-other{background:#9ca3af26;color:var(--text-dim)}.btn{display:inline-flex;align-items:center;gap:6px;padding:9px 18px;border-radius:var(--radius);font-family:var(--font-body);font-size:14px;font-weight:500;border:none;cursor:pointer;transition:all .2s;white-space:nowrap}.btn:active{transform:scale(.97)}.btn-primary{background:var(--accent);color:#000}.btn-primary:hover{background:#d4920a}.btn-ghost{background:transparent;color:var(--text-muted);border:1px solid var(--border)}.btn-ghost:hover{color:var(--text);border-color:var(--border2);background:var(--surface2)}.btn-danger{background:var(--red-dim);color:var(--red);border:1px solid rgba(239,68,68,.2)}.btn-success{background:var(--green-dim);color:var(--green);border:1px solid rgba(34,197,94,.2)}.btn-info{background:var(--blue-dim);color:var(--blue);border:1px solid rgba(59,130,246,.2)}.btn-sm{padding:5px 12px;font-size:12px;border-radius:7px}.btn-xs{padding:3px 9px;font-size:11px;border-radius:6px}.form-group{margin-bottom:1.25rem}.form-label{display:block;font-size:12px;color:var(--text-muted);text-transform:uppercase;letter-spacing:.5px;margin-bottom:6px}.form-input,.form-select,.form-textarea{width:100%;background:var(--surface2);border:1px solid var(--border);color:var(--text);padding:10px 14px;border-radius:var(--radius);font-family:var(--font-body);font-size:14px;outline:none;transition:border-color .2s;-webkit-appearance:none;-moz-appearance:none;appearance:none}.form-input:focus,.form-select:focus,.form-textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-dim)}.form-select{cursor:pointer}.form-textarea{resize:vertical;min-height:100px;line-height:1.6}.form-input::placeholder,.form-textarea::placeholder{color:var(--text-muted)}.pri-high{color:var(--red);font-size:12px;font-weight:600}.pri-medium{color:var(--accent);font-size:12px;font-weight:600}.pri-low{color:var(--text-muted);font-size:12px;font-weight:600}.timeline{position:relative;padding-left:1.75rem}.timeline:before{content:"";position:absolute;left:6px;top:4px;bottom:0;width:1px;background:var(--border)}.tl-item{position:relative;margin-bottom:1.5rem}.tl-dot{position:absolute;left:-1.75rem;width:13px;height:13px;border-radius:50%;border:2px solid var(--accent);background:var(--bg);top:4px}.tl-dot.done{border-color:var(--green);background:var(--green)}.tl-dot.active{border-color:var(--blue);background:var(--blue)}.tl-time{font-size:11px;color:var(--text-muted);margin-bottom:2px}.tl-text{font-size:13px}.divider{border:none;border-top:1px solid var(--border);margin:1.5rem 0}.empty-state{text-align:center;padding:4rem 2rem;color:var(--text-muted)}.empty-icon{font-size:3rem;margin-bottom:1rem;opacity:.5}.empty-text{font-size:14px}.spinner{width:36px;height:36px;border-radius:50%;border:3px solid var(--border);border-top-color:var(--accent);animation:spin .7s linear infinite}.sec-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:1rem}.sec-title{font-family:var(--font-head);font-size:1.05rem;font-weight:700}.upload-zone{border:2px dashed var(--border);border-radius:var(--radius);padding:2rem;text-align:center;cursor:pointer;transition:all .2s;color:var(--text-muted)}.upload-zone:hover,.upload-zone.drag{border-color:var(--accent);color:var(--accent);background:var(--accent-dim)}.upload-zone .u-icon{font-size:2rem;margin-bottom:.5rem}.search-row{display:flex;gap:10px;margin-bottom:1.25rem;flex-wrap:wrap}.search-input{flex:1;min-width:180px;background:var(--surface);border:1px solid var(--border);color:var(--text);padding:9px 14px 9px 36px;border-radius:var(--radius);font-family:var(--font-body);font-size:14px;outline:none;transition:border-color .2s}.search-input:focus{border-color:var(--accent)}.search-wrap{position:relative;flex:1;min-width:180px}.search-icon{position:absolute;left:11px;top:50%;transform:translateY(-50%);color:var(--text-muted);font-size:15px;pointer-events:none}.filter-sel{background:var(--surface);border:1px solid var(--border);color:var(--text);padding:9px 14px;border-radius:var(--radius);font-family:var(--font-body);font-size:14px;outline:none;cursor:pointer}.notif-dot{display:inline-block;width:8px;height:8px;background:var(--red);border-radius:50%;margin-left:4px;vertical-align:middle}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000bf;z-index:500;display:flex;align-items:center;justify-content:center;animation:fadeIn .15s ease}.modal-box{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:2rem;width:90%;max-width:540px;max-height:90vh;overflow-y:auto;animation:fadeUp .2s ease}.modal-head{display:flex;align-items:flex-start;justify-content:space-between;margin-bottom:1.5rem}.modal-title{font-family:var(--font-head);font-size:1.1rem;font-weight:700}.modal-close{background:none;border:none;color:var(--text-muted);font-size:1.3rem;cursor:pointer;line-height:1;padding:0;margin-left:1rem;flex-shrink:0}.modal-close:hover{color:var(--text)}.notif-panel{position:fixed;top:57px;right:0;width:340px;max-height:calc(100vh - 57px);background:var(--surface);border-left:1px solid var(--border);border-bottom:1px solid var(--border);overflow-y:auto;z-index:300;animation:fadeIn .15s ease}.notif-item{padding:14px 16px;border-bottom:1px solid var(--border);cursor:pointer;transition:background .15s}.notif-item:hover{background:var(--surface2)}.notif-item.unread{border-left:3px solid var(--accent)}.notif-title{font-size:13px;font-weight:500;margin-bottom:2px}.notif-body{font-size:12px;color:var(--text-muted)}.notif-time{font-size:11px;color:var(--text-muted);margin-top:4px}